Experience
Web Developer
Ketchum
, Washington, DC
January 2011 - Present
HHS, Office of the National Coordinator for Health IT (ONC)
- Currently responsible for redeveloping HealthIT.gov in Drupal
- Successfully led the development of a redesigned Health IT Buzz Blog
in Wordpress - Created custom functionalities, a tailored theme and implemented SEO best practices in the blog
- Maintain the existing website running on Oracle WCI
- Responsible to work in multiple projects while turning around urgent requests of client quickly
- Perform quality assurance checks to meet strict quality standards for deliverables
- Perform accessibility checks and implement Section 508 compliance guidelines
Web Developer
Marketing Department
DLT Solutions Inc.
, Herndon, VA
January - December 2010
- Successfully launched completely redesigned DLT.com
in October 2010 - Acted as the lead Architect, Analyst, Developer and Debugger for the website rebuild
- Self-educated Drupal to rebuild and replace the old corporate website based on Ruby on Rails
- Identified old website shortcomings, proposed areas of improvements & implemented them in new website
- Incorporated customer, vendor & employee survey feedback suggestions during the development phase
- Identified and reported workflow inefficiencies to make sure website rebuild was on schedule
- Worked with the IT team to help migrate hosts from EngineYard servers to Rackspace cloud hosting
- Worked with Marketing Team to launch the first DLT Blog
based on Wordpress in January 2010 - Assisted the Marketing team as the administrator of the Genius email Marketing system
- Worked with the Marketing team to develop Web tactics as part of a larger Marketing campaign plan
- Gathered user behavior and activity data using Google Analytics and improved the website as a marketing tool
- Consulted with Director of Marketing on corporate Web strategy
- Acted as Program Manager of large Web projects involving other internal resources and 1099 contractors
- Coordinated with designers, marketing professionals and outside contractors to ensure Web form and functionality maintain standards and meet goals
- Completed assigned workaday tasks in a timely manner, using a project management system for logging progress, approvals and documentation
- Took the lead on tracking and troubleshooting site errors
- Tested, monitored and maintained Web-based applications
Web Developer Co-op
Marketing Department
DLT Solutions Inc.
, Herndon, VA
January - December 2009
- Successfully increased performance of the intranet scheduling website based on Ruby on Rails
- Restructured architecture and code according to best practices and established templates
- Increased website traffic and search engine placement by implementing SEO best practices
- Designed, created and edited HTML broadcast emails
- Took initiative and obtained several research projects outside the scope of position's requirements
- Increased workforce efficiency by improving/ automating ways in which daily computing tasks were performed
- Created animated logo banners using Flash
- Designed and built new content pages using CMS
- Created co-branded partner landing pages using design templates
- Tracked and fixed reported bugs and usability issues
Graduate Teaching Assistant
Applied Information Technology
George Mason University
, Fairfax, VA
January - December 2008
- GTA for two courses: Database Management Systems and Modern Telecommunications
- Assisted four professors for five sections with over 150 students
- Guided students and cleared their doubts regarding coursework, assignments and projects
- Answered students with their queries through appointments and e-mail
- Administered Exams
- Graded assignments/ exams of students
Graduate IT Intern
Pepco Holdings Inc.
, Washington DC
May - August 2008
- Performed routine tasks to keep the PHI workstation environment healthy
- Studied and used Microsoft System Management Server (SMS) for the management of all Pepco workstations in different states of USA
- Responsible to keep the PHI workstation environment healthy in different US states
- Assisted with the testing and deployment of the Windows Vista infrastructure
- Assisted the Encryption team with the deployment of Encryption Software on all laptops
Classroom Technologies Consultant
Classroom Support
George Mason University
, Fairfax, VA
August - December 2007
- Performed maintenance, troubleshooting, replacement of AV equipment and integrated systems in classrooms, computer labs and other learning spaces
- Demonstrated a wide working knowledge of integrated and portable AV components and the ability to troubleshoot AV equipment in a fast-paced, multiple building environment
- Processed and organized requests for classroom equipment
- Instructed professors with the use of media equipment
- Demonstrated extensive customer service skills and command of oral and written communication
- Gained significant experience in a support environment directly supporting clients
- Monitored incident tickets, performed diagnostics and resolution efforts
- Answered professors with their enquiries and complaints in a friendly manner
Summer Intern
Bharat Heavy Electricals Limited
, Haridwar, UA, India
June - July 2006
- Developed Suggestion System Management Scheme software in Java & MS Access
- Provided a medium for the BHEL staff to pose the problems they faced in the company
- Determined Bottlenecks: Studied the communication gaps in the hierarchy
- Eliminated the bottlenecks by providing the solutions from the staff itself